Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (username, email, password)
• Payment information (for top-up transactions)
• Game account details for order fulfillment
• Communication data (chat messages, support requests)
• Transaction history and order details

2. How We Use Your Information

We use the collected information for:

• Processing your orders and delivering game products
• Managing your account and providing customer support
• Processing payments and maintaining transaction records
• Sending order confirmations and updates
• Improving our services and user experience
• Preventing fraud and ensuring platform security

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Game publishers/platforms to fulfill your orders
• Payment processors to handle transactions
• Service providers who assist in operating our platform
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use encryption for sensitive data and regularly update our security practices.

5. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your account
• Opt-out of marketing communications
• Export your data

6. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser.

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us through:

• Live chat support on our platform
• Email: support@gamingshop.com